February 17, 2012

A Message to Parents and Caregivers
From the Makers of Infants’ TYLENOL®

Fort Washington, PA (February 17, 2012) - McNeil Consumer Healthcare (“McNeil”), Division of McNEIL-PPC, Inc., today announced, in a separate news release, that it has recalled Infants’ TYLENOL® Oral Suspension Liquid from wholesalers and retailers after receiving complaints from consumers related to the SimpleMeasure™ dosing system.

McNeil Consumer Healthcare President Denice Torres said, “We apologize to parents and caregivers who have found our SimpleMeasure™ dosing system hard to use.”  A video demonstrating how to use the product’s dosing system is posted on http://www.youtube.com/tylenol

McNeil created SimpleMeasure™ which includes a dosing syringe that makes it easier to measure an appropriate dose and a protective cover or “flow restrictor” on the bottle opening to restrict the flow of medicine.  In addition, the flow restrictor is an added safety feature designed to help prevent accidental ingestions that can occur if young children get into medicines not kept out of their reach.

The system works by pushing the dosing syringe into the flow restrictor, then turning the bottle up-side-down and using the syringe to draw the correct dose. This design is new.  A small number of reports were received in which the flow restrictor was pushed into the bottle when inserting the syringe.  As a result, the company took the precautionary step of voluntarily recalling the product from wholesalers and retailers.  Parents can continue to use Infants’ TYLENOL® provided the flow restrictor at the top of the bottle remains in place.  If the flow restrictor is pushed into the bottle, parents and caregivers should not use the product.

Children’s TYLENOL® is intended for children two years of age and older.  It is dosed differently, squeezing the liquid through a flow restrictor into a dosing cup; it is not impacted by today’s actions.

Consumers can request a refund by visiting www.tylenol.com or contacting McNeil at 1-888-222-6036 (Monday-Friday 8 a.m. to 8 p.m. Eastern Time; Saturday-Sunday 9 a.m. to 5 p.m. Eastern Time).  Parents and caregivers with any health questions or concerns should contact their healthcare provider and visit www.tylenol.com for additional information. 

About McNeil Consumer Healthcare 
McNeil Consumer Healthcare Division of McNeil-PPC, Inc. markets a broad range of well-known and trusted over-the-counter (OTC) products around the globe. McNeil Consumer Healthcare is most widely recognized for the complete line of TYLENOL® acetaminophen products. Other McNeil Consumer Healthcare brands include BENADRYL® allergy medicines; IMODIUM® A-D anti-diarrheal; MOTRIN® IB; ROLAIDS® antacid products; SUDAFED® and SUDAFED PE® nasal decongestants; and ZYRTEC® and ZYRTEC-D®12-HOUR®

Children’s TYLENOL® is intended for children two years of age and older.  It is dosed differently, squeezing the liquid through a flow restrictor into a dosing cup; it is not impacted by today’s actions.

CLICK HERE TO SEE FREQUENTLY ASKED QUESTIONS

CLICK HERE TO REQUEST A REFUND

CLICK HERE FOR A VIDEO ON HOW TO USE INFANTS' TYLENOL® SIMPLEMEASURE™